Privacy, security and delivery

Delivery

At Inspire Me Toys, we take pride in ensuring that your order is with you promptly and within the time frame stated below.

Shipping and handling

All orders are shipped to you via courier or special delivery which requires a signature on receipt. If you are not home to receive your package, a card will be left with instructions to either collect your goods or arrange redelivery. Please note that if you miss your delivery and do not respond to your card the goods will be returned to us so please respond promptly.

Shipping handling charge

Royal Mail have recently increased their postage, we have therefore had to increase our charge which covers packaging, handling, distribution and shipping charges, all orders carry a shipping and handling charge. For all orders under £10.00 the delivery charge is £4.40, for orders over £10.00 but under £50.00 the delivery charge is £6.95.

All orders over £50.00 receive FREE delivery!

Delivery areas

Please note that only UK-mainland orders and UK-mainland deliveries are possible at Inspire Me Toys.  We are unable to process orders from Northern Ireland or Isle of Man.

Overseas customers

If you are living outside of the UK mainland and/or your delivery address is not UK-based, we ask that you please do NOT place an order with us. Should you try to proceed with your order, either your credit card will be declined or else if your payment does goes through it will be refunded to you MINUS an administration charge of 15%.

Timing

We aim to have all orders despatched and delivered within 10 working days. If you have not received your order within 15 working days from the date of your order, then please contact us at customerservice@inspiremetoys.co.uk

PLEASE NOTE : At busy times of year (for example Christmas) or when there is weather disruption this service can take longer.  

Privacy policy

We are committed to protecting your privacy. We will only use the information that we collect about you in accordance with the Data Protection Act 1998. We will not e-mail you in the future unless you have given us your consent. You will always have the chance to refuse any marketing email from us in the future.

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